Communication Skills & Conflict Resolution for the Workplace

Workplace Conflict? Improve your bottom line by learning communication and conflict resolution skills for the workplace. Call or email the DRC of Yakima for more info. The Dispute Resolution Center of Yakima & Kittitas Counties is presenting a training on: Communication and Conflict Resolution Skills for the Workplace This 1.5 day training will focus on communication and conflict resolution skills to address workplace problems and disputes. The skills learned in this training will be useful in all settings where people interact with one another, such as between coworkers, with customers, between supervisors or human resource staff and employees, and in personal relationships as well. This training primarily utilizes large group presentation and discussion, as well as experiential practice as a means of teaching these skills. Participants will leave with concrete methods of addressing the conflict in their workplaces and in their lives. Please phone Felicia at (509) 453-8949 (Yakima) or (509) 925-5123 (Ellensburg) or email her at coordinator@drcyakima.org for more information and to register. Please distribute to anyone you know who might be interested.