Workplace Communication and Conflict Management Training

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Name: Workplace Communication and Conflict Management Training
Date: June 25, 2018 - June 26, 2018
Event Description:
REGISTRATION DEADLINE: FRIDAY, JUNE 22ND

This 1.5 day training will focus on communication and conflict resolution skills to address workplace problems and disputes.  


The skills learned in this training will be useful in all settings where people interact with one another, such as between coworkers, with customers, between supervisors and employees, and in personal relationships as well.  
Participants will leave with concrete methods for addressing conflict in their workplaces and in their lives.

Training Components
  • Active Listening Skills and Techniques
  • Conflict Theories and Styles
  • Models for Addressing Workplace Conflict
  • Acknowledgement: Restating/Reflecting/Reframing
  • Emotions & Motivations
  • Issues & Interests
  • Power Dynamics
  • Speaking Your Piece
  • Communication Styles
All DRC trainings emphasize interactive learning and skill building. The training is $200 per person.
To register call (509) 453-8949
Date/Time Information:
Monday & Tuesday
June 25th & 26th
Contact Information:
509-453-8949
Fees/Admission:
$200/person
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